Privacy Policy

Microgreens De Manikonda

Microgreens De Manikonda (“MGM”, “we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.mgmhyd.com or use our services.

1. INFORMATION WE COLLECT

We may collect the following information:

a. Personal Information

• Name
• Mobile number
• Email address
• Delivery address

b. Transaction Information

• Order details
• Subscription details
• Payment status (we do not store card or UPI details)

c. Technical Information

• IP address
• Browser type
• Device information
• Website usage data (cookies, analytics)

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfil orders
• Manage subscriptions
• Send order confirmations and delivery updates
• Provide customer support
• Improve website performance and user experience
• Communicate offers, updates, or content (with consent)

3. COMMUNICATION & CONSENT

• By using our website or services, you consent to receive transactional communication via SMS, WhatsApp, email, or calls.
• You may receive service-related notifications regarding your orders or subscriptions.
• You may opt out of promotional communication at any time.

4. PAYMENT SECURITY

All payments are processed through secure, third-party payment gateways. MGM does not store or process sensitive financial information such as card numbers or UPI credentials.

5. DATA SHARING

We do not sell or rent your personal data. Information may be shared only with:

• Delivery partners
• Payment gateway providers
• Technology service providers

Solely for service fulfilment purposes.

6. COOKIES & TRACKING

We use cookies and analytics tools to:

• Understand website usage
• Improve performance
• Enhance user experience

You may disable cookies through your browser settings.

7. DATA RETENTION

We retain personal information only as long as necessary for:

• Order fulfilment
• Legal and compliance purposes
• Improving services

8. DATA SECURITY

We implement reasonable security practices to protect your data against unauthorised access, loss, or misuse.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. MGM is not responsible for the privacy practices of such websites.

10. YOUR RIGHTS

You may:

• Request access to your data
• Request correction or deletion
• Withdraw consent for marketing communication

Requests can be sent to the contact details below.

11. GRIEVANCE REDRESSAL

For any privacy-related concerns, please contact:

Grievance Officer: Srinivasulu Dhanala

Email: info@mgmhyd.com

Response Time: Within working hours

12. POLICY UPDATES

MGM may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the revised policy.

13. CONTACT US

📧 info@mgmhyd.com

📞 +91 741 641 7391

By using this website, you agree to the terms of this Privacy Policy.